Nancy Flanary, Customer Service Manager
Background: Customer Service, Human Relations, Management - Houston, TX
Specialties: Renewals, claims concierge services, and personal lines insurance coverage. Also fluent in Spanish and recognized for client satisfaction.
License: Property and Casualty License
"Speaking with people is my forte. Whether it’s about policies, questions, concerns, or just about insurance in general, I truly love interacting with our clients. I believe that our clients do not merely purchase insurance; they invest their time, effort, and trust in us to protect their families and their future. I pride myself in being your designated renewal specialist, which means I will really call and email you before your insurance renews. I also am your main contact for all of your claims. We won’t throw you to the 800-number. Thank you from the bottom of my heart for your trust in us.”
- Nancy Flanary