At The Rafail Insurance Agency, we’re more than just an insurance agency—we’re your trusted partner.

Since opening our doors in 2009, this family-owned agency has built a reputation for excellence, earning recognition with large carriers across the country. Founded by husband-and-wife duo Mark and Sylvia Rafail, we began with a simple yet powerful promise: to make every client feel secure through exceptional service and personalized solutions.

From the start, our dedication to putting clients first set us apart. In our first year, we were honored with the "Farmers Rookie of the Year" award in Houston, and we haven’t stopped growing since. Today, our agency services over 6,000 policies across Texas and beyond, offering comprehensive coverage in commercial, residential, life, and group health insurance, among other specialties.

What Makes Us Unique

We are an agency tailored to Business Owners, Commercial & Residential Real Estate Investors, and Young Professionals who value true, experienced advice. With over 100 years of combined expertise, we specialize in providing tailored solutions and streamlined processes for professionals across industries—including realtors, mortgage lenders, financial advisors, auto dealers, and apartment leasing agents. We make it simple to get quick, reliable quotes—whether you need commercial coverage to protect your business, life insurance for long-term security, or residential policies for your home and investments. Partner with us and know you’re in trusted hands.

Our Mission

We believe that what’s right for the client is right for us. As business owners and real estate investors ourselves, we understand that your livelihood, income, and investments are deeply personal—and worth protecting as if they were our own. That’s why we treat every client like family, offering honest recommendations and guidance you won’t get from a generic agent or an 800-number. Even if you don’t place coverage with us, we’ll make sure you know every option available for your specific needs. Our mission is simple: give you confidence, security, and a trusted team you can shake hands with in person.

About Us

Recognition & Awards

Over the past 15 years, The Rafail Insurance Agency has been recognized for its dedication to excellence and exceptional client service through numerous industry honors. As an agency, we are proud to have received accolades such as 'Rookie of the Year' in 2009, multiple distinctions from top carriers, and recognition as a Top Insurance Agency. These achievements reflect our ongoing commitment to delivering outstanding insurance solutions and building lasting relationships with our clients and community.

Community

At The Rafail Insurance Agency, giving back is part of who we are. We proudly support industry groups, sponsor local events, and contribute to charitable organizations that make a difference in our community. From partnering with professional associations to sponsoring educational initiatives and donating to causes close to our hearts, we’re committed to building stronger connections and uplifting the communities we serve. Together, we strive to create a positive impact beyond insurance.