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General Liability Insurance

General Liability Insurance for Houston Businesses

Rafail Insurance Agency helps Houston businesses cover third-party injury and property-damage claims with general liability insurance built around real exposure. We review what you carry, shop A-rated carriers, and make sure your limits and certificates actually meet the contracts you sign.

Why Choose
Rafail Insurance Agency

We read your liability coverage the way the people who require it will — limits, endorsements, and additional-insured wording included. As independent brokers, we shop A-rated carriers and tell you plainly where you stand. Seventeen years, 6,000+ policies serviced, and two Houston Chronicle “Best Insurance Agency” wins stand behind every honest review.

Rafail Insurance Group
Rafail Insurance After talk conversations
Rafail Insurance Corporate Meeting
Rafail Giving a Talk with Coldwell Banker

General Liability Insurance, Explained

General liability (GL) insurance protects your business from claims that it caused bodily injury or property damage to someone else — a customer who slips in your shop, damage you cause at a job site, or a lawsuit over your advertising. It covers legal defense and settlements up to your limits.

GL is the baseline coverage almost every business needs, and the one clients, landlords, and lenders most often require before they’ll work with you. We make sure yours is built for both the real risk and the contracts you sign.

What General Liability Covers

CoverageWhat It Handles
Bodily injury
A third party is hurt because of your operations or premises.
Property damage
You damage someone else’s property while doing business.
Personal & advertising injury
Claims like libel, slander, or copyright in your advertising.
Medical payments
Smaller injury costs paid without a liability finding.
Legal defense
Attorney and court costs to defend a covered claim.
Coverage | What It Handles
  • Bodily injury

    A third party is hurt because of your operations or premises.

  • Property damage

    You damage someone else’s property while doing business.

  • Personal & advertising injury

    Claims like libel, slander, or copyright in your advertising.

  • Medical payments

    Smaller injury costs paid without a liability finding.

  • Legal defense

    Attorney and court costs to defend a covered claim.

What GL Does NOT Cover

GL is broad, but it has clear boundaries. Knowing them prevents the dangerous assumption that one policy covers everything:

Employee injuries — that’s workers’ compensation

Professional mistakes or bad advice — that’s professional liability (E&O)

Damage to your own building or property — that’s commercial property

Business vehicle accidents — that’s commercial auto

Data breaches and cyber events — that’s cyber liability

Rafail Insurance Agency General Liability Insurance Analyzing Risks

Certificates & Additional Insured — The Contract Side

For contractors and B2B vendors, GL is also a gatekeeper: no certificate, no job. Clients often require specific limits plus “additional insured” status and a waiver of subrogation before you can start.

Getting that wording wrong can cost you the contract or, worse, leave a claim uncovered. Send us the insurance requirements and we’ll make sure your certificate and endorsements actually match them.

Understanding Your Limits

GL limits usually appear as a per-occurrence limit (the most paid for one claim) and an aggregate limit (the most paid in the policy year). If either is too low for your contracts or your risk, a single large claim can exhaust it. We right-size both in plain language.

Rafail Insurance Agency General Liability Insurance Policy Review

Who Needs General Liability

  • Contractors and builders bidding work that requires certificates
  • Retail, restaurants, and any business open to the public
  • Service and B2B businesses with client contracts
  • Anyone signing a commercial lease that mandates GL limits
Rafail Insurance Agency General Liability Insurance Shop Owner Greeting Customer

Reviews

Business owners, property owners, and families across Greater Houston trust Rafail Insurance Agency with the coverage they count on. Here’s what a few of them have to say — reviews may mention services beyond the ones featured on this page.

"Always prompt in returning calls and resolving any issues and questions we may have. Very knowledgeable, polite and caring agents. It' is a pleasure to have them as our agency."

Jeanne M.

"Rafail Insurance Agency is the golden standard for quality customer service and professionalism. They are responsive, timely, and efficient, but also caring and human. They appreciate that their clients are reaching out to them in a time of need and are extremely sensitive to that fact."

Holly Q.

"The Rafail Insurance group has been nothing short of wonderful in my year of being with them! Anytime I called no matter what the question was I always got a prompt and thorough response. Any one I have ever spoken too in the office was most kind and genuinely cared about their clients."

Allison P.

"The best of the best! The Rafail Insurance team is on top of it! They send me reminders if I need them and they are always available when we have questions. I am so happy with all they have done for us! We will continue to use them!"

Emely R.

"Rafail Insurance has been a pleasure to work with in meeting our family's insurance needs by helping out in a timely manner & taking the time to explain the options that were available to us."

Gary P.

    Gallery

    A look at the Houston business owners, families, and community we’re proud to protect. The photos shown may relate to clients, events, and services beyond the coverage featured on this page.

    rafail-insurance-agency-luxury-home-tour-foyer
    rafail-insurance-agency-ccim-event-networking-houston
    rafail-insurance-agency-ccim-sporting-clays-shoot-out
    rafail-insurance-agency-client-insurance-review-meeting
    rafail-insurance-agency-coldwell-banker-lunch-and-learn-houston
    rafail-insurance-agency-ccim-luncheon-networking
    rafail-insurance-agency-luxury-home-open-house-group
    rafail-insurance-agency-corebridge-financial-values-event
    rafail-insurance-agency-astros-crawfish-boil-networking-event
    rafail-insurance-agency-coldwell-banker-office-visit

      Frequently Asked Questions

      What is general liability insurance, and what does it cover?

      General liability insurance covers third-party claims that your business caused bodily injury or property damage, along with personal and advertising injury such as libel or slander. It pays for legal defense, settlements, and judgments up to your policy limits, whether the claim is valid or not.

      It’s the foundation of most commercial programs because it addresses the everyday risks of dealing with customers, the public, and other businesses. At Rafail Insurance Agency we size your limits to your real exposure and the contracts you sign, then explain exactly what’s protected.

      Is general liability insurance required in Texas?

      General liability isn’t mandated by Texas law for most businesses, but it’s required in practice by the people you do business with. Landlords, lenders, general contractors, and clients routinely require GL with specific limits before they’ll sign a lease or award a contract.

      So while it’s technically optional, going without it usually means losing work and exposing your assets to a single lawsuit. We help you carry the right limits to meet your contracts without overpaying for coverage you don’t need.

      What’s the difference between general liability and professional liability?

      General liability covers physical risks — bodily injury and property damage you cause to others. Professional liability, also called errors and omissions (E&O), covers financial harm from your professional work, such as a mistake, an omission, or advice that didn’t deliver the promised result.

      A consultant who gives flawed advice needs E&O; a contractor whose ladder damages a client’s floor needs GL. Many businesses need both, and we’ll tell you honestly which exposures apply to your operation.

      Does general liability cover my employees if they get hurt?

      No. Employee injuries are handled by workers’ compensation, not general liability. GL covers third parties — customers, clients, and the public — not the people on your payroll. Relying on GL for an employee injury is a common and costly misunderstanding.

      If you have employees, we’ll review whether workers’ comp makes sense for your situation and how it works alongside GL. The two cover different risks, and a complete program usually needs both.

      What does ‘additional insured’ mean on a certificate of insurance?

      Adding someone as an “additional insured” extends your policy’s protection to them for claims arising out of your work. Clients and general contractors require it so they’re defended under your policy if your operations lead to a claim against them.

      The exact endorsement wording matters — a certificate alone may not be enough if the policy isn’t actually endorsed. Send us your contract’s requirements and we’ll confirm your policy meets them, not just on paper.

      How much does general liability insurance cost?

      Cost depends on your industry, revenue, payroll, location, claims history, and the limits you carry. Low-risk service businesses pay relatively little, while contractors and businesses with heavy public exposure pay more because the likelihood and size of claims is greater.

      Because we’re independent, we compare your risk across multiple A-rated carriers to find the right limit at the right price. We’ll also flag if a higher limit is worth it given the contracts you’re signing.

      How much general liability coverage should my business carry?

      A common baseline is a $1 million per-occurrence and $2 million aggregate limit, but the right number depends on your industry, the size of the contracts you take on, and what your clients require. Higher-risk or higher-value work often calls for more, frequently layered with a commercial umbrella.

      We size your limits to your actual exposure and contractual obligations, then show you the cost of moving up a tier. The goal is enough protection that one large claim can’t exhaust your coverage.

      How do I get a liability coverage review — and is it free?

      It’s free and carries no obligation. Upload your current policy and any contract insurance requirements through our contact or appointment form, and we’ll review your limits, endorsements, and certificates, then compare your coverage across A-rated carriers.

      If your coverage already fits, we’ll say so. If a contract requires something you don’t have, we’ll fix it before it costs you the job — and the decision stays yours.

      What is general liability insurance, and what does it cover?

      General liability insurance covers third-party claims that your business caused bodily injury or property damage, along with personal and advertising injury such as libel or slander. It pays for legal defense, settlements, and judgments up to your policy limits, whether the claim is valid or not.

      It’s the foundation of most commercial programs because it addresses the everyday risks of dealing with customers, the public, and other businesses. At Rafail Insurance Agency we size your limits to your real exposure and the contracts you sign, then explain exactly what’s protected.

      Is general liability insurance required in Texas?

      General liability isn’t mandated by Texas law for most businesses, but it’s required in practice by the people you do business with. Landlords, lenders, general contractors, and clients routinely require GL with specific limits before they’ll sign a lease or award a contract.

      So while it’s technically optional, going without it usually means losing work and exposing your assets to a single lawsuit. We help you carry the right limits to meet your contracts without overpaying for coverage you don’t need.

      What’s the difference between general liability and professional liability?

      General liability covers physical risks — bodily injury and property damage you cause to others. Professional liability, also called errors and omissions (E&O), covers financial harm from your professional work, such as a mistake, an omission, or advice that didn’t deliver the promised result.

      A consultant who gives flawed advice needs E&O; a contractor whose ladder damages a client’s floor needs GL. Many businesses need both, and we’ll tell you honestly which exposures apply to your operation.

      Does general liability cover my employees if they get hurt?

      No. Employee injuries are handled by workers’ compensation, not general liability. GL covers third parties — customers, clients, and the public — not the people on your payroll. Relying on GL for an employee injury is a common and costly misunderstanding.

      If you have employees, we’ll review whether workers’ comp makes sense for your situation and how it works alongside GL. The two cover different risks, and a complete program usually needs both.

      What does ‘additional insured’ mean on a certificate of insurance?

      Adding someone as an “additional insured” extends your policy’s protection to them for claims arising out of your work. Clients and general contractors require it so they’re defended under your policy if your operations lead to a claim against them.

      The exact endorsement wording matters — a certificate alone may not be enough if the policy isn’t actually endorsed. Send us your contract’s requirements and we’ll confirm your policy meets them, not just on paper.

      How much does general liability insurance cost?

      Cost depends on your industry, revenue, payroll, location, claims history, and the limits you carry. Low-risk service businesses pay relatively little, while contractors and businesses with heavy public exposure pay more because the likelihood and size of claims is greater.

      Because we’re independent, we compare your risk across multiple A-rated carriers to find the right limit at the right price. We’ll also flag if a higher limit is worth it given the contracts you’re signing.

      How much general liability coverage should my business carry?

      A common baseline is a $1 million per-occurrence and $2 million aggregate limit, but the right number depends on your industry, the size of the contracts you take on, and what your clients require. Higher-risk or higher-value work often calls for more, frequently layered with a commercial umbrella.

      We size your limits to your actual exposure and contractual obligations, then show you the cost of moving up a tier. The goal is enough protection that one large claim can’t exhaust your coverage.

      How do I get a liability coverage review — and is it free?

      It’s free and carries no obligation. Upload your current policy and any contract insurance requirements through our contact or appointment form, and we’ll review your limits, endorsements, and certificates, then compare your coverage across A-rated carriers.

      If your coverage already fits, we’ll say so. If a contract requires something you don’t have, we’ll fix it before it costs you the job — and the decision stays yours.

      Let’s Review Your Liability Coverage

      Our mission is to help you protect and preserve everything you’ve built. As independent Houston brokers who own a business too, we review your general liability insurance against your real risk and the contracts you sign, and shop it like it’s our own. Request your free honest review today.

      Ready to Protect Your Business, Property, and Future?

      You don’t have to figure out insurance alone. Whether you own a business, manage commercial property, invest in real estate, lead a team, build your career, or protect your family, we’re here to help you compare your options and decide with confidence.

      Let’s review your coverage together and make sure your business, assets, people, and future are protected the right way.